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TMA & TRA

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A complete solution for your Internet, Intranet or Extranet sites...

You want to minimise maintenance costs for your application catalogue whilst ensuring it longevity and maintaining a high quality service levels.

Our solutions

Our TMA dedicated SQLI service platforms (nearly 200 people on 5 sites) means you can link our expertise in new technologies with an organisation that is completely oriented towards service quality and cost control.
Our hosting centres and our integrated Web agencies complete our maintenance offer to provide you with a turnkey solution for you Internet, Intranet or Extranet sites.
Lastly, our offshore centre provides a radical solution in terms of cost reductions.

Our commitments

All our commitments are monitored using performance indicators implemented via a CMMI certified methodology.
It evaluates:

The services provided to users for applications and websites in operational use (support, corrections, prevention...)
Their major changes (deadline compliance, defect rates...)
Cost reductions over time with or without offshore by mastering our processes

Contact us for further information on our TMA/TRA expertise !

Expert's comments...

Charles Dalberto

Charles Dalberto
Projet TMA Director

""No two client contexts are identical which is why we develop made-to measure steering indicators for every project based on the same CMMI methodological approach using well proven practices which our teams are skilled at.
This means that we and our client can monitor the most relevant requirements in their own context. We can adapt to changes in the scope when necessary.
Relevance, flexibility and reactivity are the principles that guide our management."